Join us for a collaborative discussion with customer experience experts and conversational AI visionaries as we outline peak performance strategies and solutions that maximize outcomes. You’ll also hear from Inoria Connect guest sponsors, Genesys, Kore.ai and emite.

Together we’ll discuss, how to:

• Capitalize on customer self-service and conversational AI
• Empower the customer journey
• Boost business reach and customer engagement
• Optimize omnichannel platform strategies
• Seamlessly integrate customer data across channels
• Analyze customer behavior in real-time, use predictive analytics to anticipate needs

Plus, share experiences and network with peers during interactive sessions, lunch and cocktails.